Terms of Service

Provider Identification

klendoris.com, PE, 15 Lesi Ukrainky Blvd, Kyiv, 01133, Ukraine. Email: contact@klendoris.com. Phone: +380 965 785 0924. EDRPOU: 82457125.

Under Article 7 of the Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce'.

Services and Bookings

We offer wellness services and travel information. Bookings are confirmed upon payment. See our Refund Policy for cancellation terms.

Legal Pages

Accessible legal pages: Privacy Policy, Terms of Service, Refund Policy, Contact. Required by the Law of Ukraine No. 3153-IX of 10 June 2023 'On Consumer Protection' and the Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce'.

Privacy and Cookies

We process personal data under the Law of Ukraine No. 3607-IX of 25 April 2024 'On Personal Data Protection'. Cookies that process personal data require your prior consent, as per Article 34 of the Law of Ukraine No. 1089-IX of 16 December 2020 'On Electronic Communications'.

Advertising and Tourism

Advertising is truthful and not misleading, per the Law of Ukraine No. 270/96-ВР of 3 July 1996 'On Advertising'. For tours, we provide complete and accurate information about itinerary, price and terms, per the Law of Ukraine No. 324/95-ВР of 15 September 1995 'On Tourism'.

Dispute Resolution

Consumers may use out-of-court dispute resolution and may contact the consumer protection authority, as set out in the Law of Ukraine No. 3153-IX of 10 June 2023 'On Consumer Protection'.

Contact

Questions: contact@klendoris.com or +380 965 785 0924.